Shopping assistant

Who pays for return shipping fee?

Please note if you need to process a return for refund! It is recommended that you contact the supplier in advance to negotiate the refund amount and return shipping cost, in order to get enough payout. 

General: 

Return shipping fee for subjective reasons will be borne by you (e.g. don't like it/ don't want it/ wrong photo/ 7 days for no reason, etc.) 

The return and exchange shipping fee for commodity problems will be borne by suppliers (such as commodity description inconsistency/quality problem/wrong goods/missing wrong goods, etc.), and you are required to provide specific vouchers. 

Other reasons for the return and exchange freight by both sides of their own negotiations (such as other / consensus with the suppliers, etc.)


Updated on 2024-04-30 17:25:31